Policy

Data Protection

Roaminix Shop is committed to protecting your personal data. This page explains what we collect, how we use it, and your rights.

What We Collect

• Email address — for eSIM delivery and order updates
• Payment information — processed by third-party gateways, not stored by us
• Device information — for compatibility checks and support
• Order history — for account management and support
• Usage analytics — anonymized, to improve our service

How We Use Your Data

We use your data to deliver eSIMs, process payments, provide customer support, and improve our service. We do not use your data for targeted advertising or sell it to third parties.

Data Retention

We retain order data for 24 months for support and legal compliance. After that, personal data is deleted or anonymized. You can request deletion at any time.

Your Rights

• Access — request a copy of your data
• Correction — update inaccurate information
• Deletion — request removal of your data
• Portability — export your data in a standard format
• Objection — object to processing in certain cases

To exercise any of these rights, contact [email protected]. We respond to all requests within 30 days.

Last updated: September 2026